If you're like most people looking for a cleaner to take care of their housekeeping needs, it can be challenging.
With an increasing number of service providers appearing in the cleaning market, it can feel overwhelming to choose the right one. And while platforms like Google or Yelp reviews are incredibly useful for finding quality services, you’ll still need to assess their credentials, reviews and customer testimonials.
To help make your decision easier, we've compiled five tips for finding the best cleaners in Melbourne:
Understand What You Need
The first thing you need to establish is what you require from a service. Maybe your needs are straightforward and basic, or perhaps you require more complex tasks to be done like removing pet hair from your carpets.
If budget isn't a restraint and your home tends to accumulate dirt faster than average, hiring regularly can be a cost-effective option in the long run. This allows your cleaner(s) to get to know your house better than if they were just coming in one time.
Here are three popular services domestic cleaners in Melbourne offer today:
Regular Clean: This is typically a weekly or fortnightly service that includes vacuuming, mopping and dusting.
Deep Clean: This service is more laborious than a Regular clean, and will involve a more thorough clean of your home. It is often offered at an additional cost and includes scrubbing, polishing, and washing both internal and external surfaces.
End of Tenancy Deep Clean: If you're moving out for rent or sale purposes, an end of tenancy deep cleaning service ensures your unit is left clean and tidy before the tenants move in.
Ask Friends and Family for Recommendations
A surefire way to get a trustworthy recommendation is simply to ask the people closest to you.
If you know someone who has a cleaner, it's great if you can ask them for their recommendations first before going online or on Google. Unlike a stranger on the internet, they'll be able to give you a much more accurate opinion.
An important thing to remember is that if this person has had any negative experiences with their cleaner in the past, it's likely you will too - so make sure you ask about any difficulties or problems.
If there aren't many people close by who have had a cleaner before, you can always find recommendations online. Look out for sites like Yelp or Google and search for reviews of domestic cleaners that will give you an idea about the quality of service they offer. Service providers place an enormous amount of emphasis on online reviews, as they’re an important factor for driving sales.
Make Price Comparisons
You might have found a few potential cleaners, but are they the right fit for your budget?
The last thing you want to do is find excellent service at a high price.
To avoid this and get the best value for money on Melbourne domestic cleaning services, be sure to compare prices from different stores before deciding. You can also contact individual operators directly if one of those options appeals more than others.
It's always worth asking about what kind of discounts or deals they offer too - especially as it may be possible that some providers will only charge by the hour.
Interview Cleaning Candidates
Once you've narrowed down your search, it's time to interview potential candidates.
The best way to do this is by conducting a brief phone call or meeting up with them in person (if they're available) before hiring them for the job. However, if that isn't an option, don't be afraid to ask questions online through email or phone.
Some important things to ask include:
- Whether they have a minimum charge (some cleaners may want regular weekly cleans)
- If there are any hidden charges
- Whether or not they operate in your area.
Regarding what's included in the service, this is where understanding your own needs comes back into play.
If you have pets, it's essential to inquire whether their cleaners are trained in removing pet hair from carpets and furniture. You might also want to know what cleaning products they use for different surfaces such as wood or marble floors. Questions like these can quickly narrow down candidates you should choose from.
Check their Credentials
Something else you'll want to be mindful of is the credentials your cleaner has. This means checking if they have a license (either with Victoria or other states), and studying their work history. Also, ensure they have insurance for any damage that can happen during cleaning - it's not unheard of for things like this to happen, no matter how careful people are!
Some cleaners will offer more than just domestic services, so don't forget to ask about what they include in their package. You might find an extra service such as carpet shampooing or window washing comes at a small additional cost but may help save on time and money later down the line.